Eligible Refunds
Eligibility depends on the service selected, cancellation timing, provider availability and the specific terms shown at checkout.
RentaFriend PAYMENTS
RENTAFRIEND
Refunds & payment reversals
Refunds are handled according to the applicable booking or subscription terms displayed before payment. Payment-gateway refunds are routed through the original payment method where supported.
Processing Time
Approved refunds are initiated after review. The time for the amount to appear depends on the payment provider and customer bank/card issuer.
Original Payment Method
Refunds for online transactions are returned through the applicable payment channel rather than cash, subject to gateway rules.
Failed Transactions
If payment is debited but the booking is not successfully created, the transaction is reviewed and the applicable reversal/refund process is initiated.
Disputes
Customers can contact RentaFriend through the support channel provided on the Contact page with the booking or transaction reference.
MADHU RAVURI000, Bangla Center, Vinjamur, Vinjamur Mandalam, Vinjamur, Nellore, Andhra Pradesh, 524228, India